Community

Built by two people. Talk to either one.

No support tiers. No ticket maze. If you have a question, a bug, or just want to talk, reach out. It all comes back to us.

Discord
Ask a question, watch what other people are hitting, argue with a design decision while it is still cheap to change.
Usually the same day, by one of the two of us.
GitHub issues
Found a bug or have an idea? Open an issue. Reproduction steps are especially helpful, and we’ll get to it.
Bug reports with clear reproduction steps get fixed first.
The source
Want to understand how Knowl works? The engine is open source. Read the code, inspect how retrieval works, or send us a pull request.
If you want to go deeper, start with the code.
Email
Prefer talking privately? Email us about billing, account issues, security, or anything you’d rather not post publicly.
A real inbox. A real person reads it.